Our Commitment to Privacy
TNI Professionals LLC respects the privacy of customers and website visitors. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you access our website, create an account, communicate with us, request a quotation, or purchase products or services.
Section 01
Information We May Collect
Depending on how you interact with TNI Professionals, we may collect the categories of information below:
Contact Information
Name, business name, email address, telephone number, billing address, shipping address, and other contact information.
Account Information
Username, account preferences, purchase history, saved addresses, communications, and information associated with your customer account.
Transaction Information
Products ordered, order amount, shipping information, transaction status, returns, refunds, invoices, and related purchasing information.
Payment Information
Payments may be processed through third party payment processors and financial service providers. Depending on the payment service used, TNI Professionals may receive limited payment related information such as payment status, transaction identifiers, or portions of payment account information.
Technical and Website Information
We may automatically collect information such as IP address, browser type, device information, operating system, referring pages, pages visited, timestamps, and website interaction information.
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, and similar tools to maintain website functionality, remember preferences, analyze website usage, measure marketing effectiveness, prevent fraud, and improve customer experience.
Section 02
How We Use Information
We use the information we collect for business, operational, and customer support purposes:
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Process and fulfill orders
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Process payments and refunds
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Create and manage customer accounts
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Provide customer service
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Communicate order status and shipping information
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Respond to inquiries and quotation requests
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Detect and prevent fraud or unauthorized transactions
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Maintain and improve our website
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Analyze website and business performance
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Send marketing communications where permitted
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Comply with legal and regulatory requirements
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Protect our company, customers, suppliers, and systems
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Enforce our agreements and policies
Section 03
Information Shared With Service Providers
We may disclose information to companies that assist us in operating our business, including payment processors, distributors, suppliers, shipping and logistics providers, website and hosting providers, analytics providers, marketing providers, fraud prevention providers, information technology providers, accounting professionals, legal professionals, and other vendors necessary to process or support a transaction.
For orders fulfilled directly by a distributor or supplier, customer information such as the recipient name, shipping address, telephone number, email address, and order information may be provided to that party as necessary to fulfill the order.
Section 04
Sale or Sharing of Personal Information
TNI Professionals does not sell personal information in exchange for money. Certain cookies, analytics services, or advertising technologies may constitute sharing, targeted advertising, or similar activity under some state privacy laws. Where legally required, eligible consumers may have the ability to opt out of these practices.
Section 05
Legal Disclosures
We may disclose information when reasonably necessary to comply with applicable law or governmental requests, investigate fraud or illegal activity, protect system security, enforce contractual rights, or protect the rights, safety, and property of TNI Professionals, our customers, or others.
Information may also be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
Section 06
Data Security & Retention
Data Security
TNI Professionals uses reasonable administrative, technical, and organizational safeguards intended to protect personal information. No website, network, storage system, or electronic transmission method can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods may differ depending on the type of information involved.
Section 07
Your Privacy Rights
Depending on your state of residence and whether applicable privacy legislation applies to TNI Professionals, you may have rights concerning your personal information, including rights to request access, correction, deletion, portability, information about how personal information is used, or an opt out from certain targeted advertising, sharing, or sales.
Submit a Privacy Request
Contact our data privacy desk. We will not unlawfully discriminate against any consumer for exercising applicable privacy rights.
Email Privacy Team
Section 08
Communications, Children & Third Parties
Marketing Communications
You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in the communication. Transactional communications regarding orders, payments, security, accounts, or customer service may still be sent when necessary.
Children's Privacy
TNI Professionals website and commercial products are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13.
Third Party Websites
Our website may contain links to third party websites. TNI Professionals is not responsible for the privacy practices, content, or security practices of websites operated by third parties.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices. The latest version will be posted on this website when changes are made.